Contact Our Team
Partner with precision machining specialists. We respond within 24 hours with technical recommendations tailored to your application.
Reach Us Directly
Our engineering team is ready to assist with tool selection, custom specifications, and technical consultations.
Address
No1621 Building 10 Kangqiao Meijun Community Tianyuan .
Zhuzhou, Hunan Province, China 412000
15+
Years Experience
50+
Countries Served
24h
Response Time
Acme Carbide Manufacturing
Hunan, Zhuzhou, China
Urgent Channels
Need a faster response? Reach our technical team instantly via:
+86 188 6732 2229
● Usually replies within 1 hour
ZR Carbide Tools
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Priority Email
fiona@zrzhirong.com
For time-sensitive inquiries
Send an Inquiry
Fill in your requirements and attach relevant drawings or specs. Our engineers will prepare a tailored proposal.
Cooperation FAQ
Everything you need to know before partnering with us.
What is the Minimum Order Quantity (MOQ)?
Our MOQ varies by product type and specification:
- Standard catalog items: MOQ is 10 pieces per SKU
- Custom / OEM tools: MOQ starts at 50 pieces per specification
- Sample orders: 1-5 pieces available for evaluation (engineering fee may apply)
Note: We are flexible for long-term strategic partners. Contact us to discuss volume commitments and tiered pricing.
What certifications and quality standards do your tools meet?
Our manufacturing facility and products hold the following certifications:
All solid carbide end mills are manufactured using ultra-fine grain substrates and tested per DIN/ISO cutting tool standards. Full material traceability and inspection reports are available upon request.
What are your typical lead times for orders?
3-5
days
Standard In-Stock Items
Ready-to-ship catalog tools with express DHL/FedEx options
10-15
days
Standard Production Orders
Regular catalog items requiring production run
20-35
days
Custom / OEM Tooling
Includes design review, prototyping, and approval cycles
Lead times are subject to order volume and current production schedule. Rush orders may be accommodated -- contact us to discuss priority processing.
Can you manufacture custom tooling for specific applications?
Absolutely. Custom tooling is one of our core competencies. Our 5-axis CNC grinding centers allow us to produce virtually any geometry. Our custom process includes:
- 1 Technical Consultation: Share your drawing, application, and workpiece material
- 2 Engineering Review: Our team proposes geometry, substrate, and coating
- 3 Sample Prototyping: First article inspection with full dimensional report
- 4 Mass Production: Approved design locked for repeatable production
What payment terms and shipping methods do you offer?
Payment Terms
- T/T (Bank Transfer): 30% deposit, 70% before shipment
- PayPal / Credit Card: Available for orders under $5,000 USD
- L/C (Letter of Credit): Available for orders over $20,000 USD
- Net 30/60 terms for established long-term partners
Shipping
- Express courier: DHL, FedEx, UPS (3-7 business days worldwide)
- Air freight and sea freight for large-volume orders
- FOB Shenzhen, CIF, and DDP terms available
Do you provide technical support and process optimization advice?
Yes -- technical support is a cornerstone of our partnership model. We offer:
- Cutting parameter recommendations -- speeds, feeds, depth of cut optimized for your machine and material
- Coating selection guidance -- nano-composite coatings matched to your specific alloy or hardness
- Failure analysis -- if tools underperform, we diagnose root cause and provide solutions
- On-site support -- available for strategic accounts in aerospace, medical, and mold-making sectors
Contact us via WhatsApp or email for immediate technical assistance.